Ameristar Casino Indiana Phone Number
Statement on the reopening of Ameristar Casino Hotel East chicago
While the amenities our customers have come to know and love may be somewhat limited for the time being, the ability to safely welcome back our team members and guests remains our top priority. With this in mind, we have been working closely with the Indiana Gaming Commission, state and local leaders, and public health officials to finalize comprehensive Phase I reopening protocols and new health and safety precautions. Our returning team members will be trained on these procedures and our guests will see reminder signage about them throughout the property. These new protocols include, but are not limited to, the following:
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Social Distancing
- We will have limited capacity on our gaming floor.
- The installation of floor decals and signage to strictly enforce social distancing guidelines in areas where lines typically form.
- The number of slot machines and seats at tables games available will be limited.
- Banquet services will remain suspended.
- There will be no large drawings, tournaments, or special events.
- Restaurant offerings will be limited and available from Burger Brothers, Noodle Bar, and Stadium Bar and Grill.
- Club 38 is open.
- Heritage Buffet and Bugatti’s Steakhouse will remain closed.
- The Gift Shop and Valet will be closed. The Business Center and Fitness Center will be open with limited capacity to hotel guests.
- The hotel has reopened with limited availability. Maximum of two night stay.
Health & Safety
- Team members and vendors will be required to wear masks and will undergo a health screening each day, including temperature checks, prior to their shift.
- Face masks are required for all guests while gaming and moving about the property. Masks can only be removed when in a designated eating, drinking, or smoking area.
- Guests will undergo a temperature check before entering the casino.
- Slot machines will be thoroughly and regularly cleaned throughout the day.
- Sanitizer stations will be installed on the casino floor and be readily available throughout the facility.
We are grateful for the overwhelming support, patience, and understanding from our customers through these unprecedented times.
Masks
Face masks are required for all guests while gaming and moving about property. Masks can only be removed when seated in a designated eating, drinking, or smoking area.
Casino
We will have limited capacity on our gaming floor.
The number of slot machines and seats at tables games available will be limited.
The Sportsbook is open daily and Sportsbook Kiosks are open 24 hours a day.
Baccarat Room will be open; seating will be limited to four seats per game only.
Hotel & Amenities
Ameristar Casino East Chicago Indiana Phone Number
The hotel has reopened with limited availability. Maximum of two night stay.
The Gift Shop and Valet will be closed. The Business Center and Fitness Center will be open with limited capacity to hotel guests.
Our bus service from Chinatown will not be operating. We will let you know when the service begins again.
Dining
Burger Brothers:
Open Daily: 7 a.m. – 3 a.m.
Restaurant offerings will be limited.
Stadium Sports Bar and Grill:
Sunday – Thursday: 11 a.m. – 10 p.m.
Friday & Saturday: 11 a.m. – Midnight
Restaurant offerings will be limited.
Ameristar Casino Indiana Phone Number
Noodle Bar:
Open Daily: 6 p.m. – 2 a.m.
Club 38: Open
Heritage Buffet: Closed
Bugatti's Steakhouse: Closed
All bars and self-service areas (on the gaming floor) will be open.